It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.
If you have a complaint against us for any work carried out or goods supplied, please put this in writing to us at our main address as soon as possible. We will aim to resolve the matter quickly. As a member of fife council trusted trader scheme we bound by their consumer dispute resolution process, and if we are unable to reach agreement then trading standards will provide an informal cancelation service. You can contact them on 01592 583141 or at trusted.Trader@fife.Gov.Uk
Should this process fail to conclude the matter then referral can be made to ombudsman service www.Ombudsman-service.Org who provide an independent expert dispute resolution service to fife council trusted trader scheme. We will abide by their decision.
By law all gas engineers must be on the Gas Safe Register to work safely and legally on gas appliances.
Gas Safe Register is the official list of businesses that are legally permitted to carry out gas work. Every registered business employs an engineer(s), who is issued with a Gas Safe ID card. Not all engineers are qualified to do all types of gas work – so remember to check their ID card before any work is carried out.
If you need gas work done in your home or workplace, you can use the different search options below to find a registered business or check an engineer is registered and qualified for the work you need doing.
Forth Gas Limited Company Registration No 623362